Before a remedial massage, the most useful thing you can bring is not perfect posture or a detailed medical vocabulary. It is an honest account of what has been happening in your body and what you are comfortable with.
That conversation helps your therapist decide whether massage is appropriate on the day, which areas to avoid and how to shape the session around you. It also gives you a chance to ask questions before treatment begins. You do not need to decide what is “important enough” in advance—when in doubt, mention it.
Why the conversation before remedial massage matters
Remedial massage can involve pressure and movement applied to muscles and other soft tissues. The same approach will not suit every person or every appointment. A new injury, a change in medication or a recent procedure can alter what feels comfortable and what is sensible.
Informed consent is more than signing a form. It means understanding what is proposed, having an opportunity to ask questions and choosing whether to proceed. You can change your mind, ask for a different position or stop treatment at any point.

What to tell your therapist
1. What you feel—and how it has changed
Describe the main issue in plain language. Where do you notice it? When did it begin? Was the onset gradual, or was there a particular fall, lift, training session or long day at work? Explain what makes it better or worse and whether it affects sleep, work, driving or exercise.
Also mention symptoms beyond “tightness”. Numbness, pins and needles, marked weakness, dizziness, unexplained swelling, fever, a hot or red area, or pain that is rapidly worsening may need a different assessment. Massage should not delay medical care. If symptoms are severe or you are worried, seek advice from your GP or another appropriate health professional; call 000 for an emergency.
2. Health conditions, medicines and recent care
Tell your therapist about relevant health conditions, even when they seem unrelated to the sore area. This includes a history of blood clots, bleeding or easy bruising, osteoporosis, nerve problems, heart or kidney failure, cancer treatment and chronic health conditions.
Share current medicines that could affect treatment, particularly anticoagulant or antiplatelet medicines that can increase bruising or bleeding. Do not stop or change prescribed medicine for a massage appointment—your therapist may simply adjust the plan or suggest that you speak with your doctor first.
Recent surgery, injections, fractures and other procedures matter too. Bring any instructions from your treating practitioner if you have them. If you are pregnant, let the clinic know when booking so appropriate positioning and suitability can be discussed.
3. Skin changes, illness and injuries
Point out broken skin, burns, bruising, rashes or a known skin infection before the session. Direct work over an affected area may be unsuitable. It is also worth calling ahead if you feel acutely unwell, have a fever or suspect a contagious illness rather than waiting until you arrive.
If a fracture is possible, an area is suddenly very swollen, or you cannot use a limb normally after an injury, arrange prompt medical assessment. A massage table is not the place to test whether a serious injury can be “worked out”.
4. Previous experiences and your preferences
Let the therapist know if you have had massage before and what worked—or did not work—for you. Perhaps strong pressure left you sore, lying face-down aggravated reflux, or a particular position made you feel light-headed. Useful preferences can also include temperature, bolsters, conversation and areas you do not want treated.
You never need to tolerate sharp, burning, electric or alarming pain to make a session worthwhile. Pressure should be discussed and adjusted. Some people prefer lighter work; others are comfortable with firmer techniques. Your feedback is part of treatment, not an interruption.
What happens with the information you share?
Your therapist may ask follow-up questions, assess movement or suggest modifying the session. That could mean using lighter pressure, changing your position, avoiding one area or focusing on a different goal. Occasionally, the safest option is to postpone massage and seek medical advice first.
If you are attending Advanced Health for the first time, the new-patient information explains what to expect. You can also read about the clinic’s remedial massage service before deciding whether it matches what you are looking for.
A simple checklist before you leave home
- Note when the problem started and what changes it.
- List relevant health conditions, medicines and recent procedures.
- Mention pregnancy, skin changes, illness or a recent injury.
- Think about pressure, positioning and areas you prefer not to have treated.
- Bring questions. You do not need to agree to anything you do not understand.
If you are unsure whether to book, you can contact the Preston clinic first. When you are ready, appointments are available through the online booking page.
Frequently asked questions
Do I need to bring medical records?
Usually, no. A current medicine list and any relevant instructions from a doctor or treating practitioner can be helpful. If your situation is complex, ask the clinic what information would be useful before sending records.
Should remedial massage hurt?
Firm pressure can feel intense, but treatment does not need to be endured. Tell your therapist immediately if something feels sharp, burning, electric, unsafe or simply too strong. Pressure and technique can be changed.
What if my health has changed since my last visit?
Mention the change at the start of the appointment, even if you have completed a health form before. New medicines, surgery, pregnancy, illness and injuries can all affect the day’s plan.
Reliable Australian guidance
For general information about uses, limits and safety considerations, see Healthdirect’s massage therapy guide. The Australian Commission on Safety and Quality in Health Care also explains your role in making informed healthcare choices.
This article provides general information only and is not a diagnosis or a substitute for individual medical advice. If symptoms are severe, new, worsening or concerning, seek prompt advice from an appropriate health professional. Call 000 in an emergency.



